Announcements and FAQ

Updated: December 2, 2018

Read on for more about how to order. If you are on the Wait List for January, 2018, I sent an e-mail on December 2. Those in the Wait List for December, 2018 were sent an e-mail about ordering in November.

New Hair Analysis orders will not be taken until February, 2019. Check back at this page then. If you are familiar with my blog, I will also post there, so if you subscribe to the blog – you will get a notice when the shop re-opens. 

I will be working on analysis orders which are already on the waiting list. I am not adding people to the waiting list at this time. Beginning in February, orders will be placed from a page on this website. A pre-determined number of analyses will be available on a first-come, first-serve basis. Hair samples received from people already on my wait-list will be given priority under all circumstances.

This page is where you’ll find information about ordering hair analyses, and where you’ll find updates about the shop and waiting time. This page is updated regularly.

How do I order a hair analysis?

I handle a limited number of hair analyses each month due to my work schedule and the amount of time needed to complete each analysis (see the “about” page for more details). Hair analysis orders can be placed again in February, 2019. At that time I will indicate how long it may take for analyses to be processed. Those orders placed by people already on my wait-list will be given priority.

 

What is the price? What is included?

Hair analysis: $45. Mini Analysis: $34. Measurement-Only Analysis: $18

PayPal is the payment method used, though you do not need a PayPal account to order.

The analyses measure: Individual hair width, porosity, elasticity. Mini analysis does not include photos. Measurement-Only analysis does not include individual recommendations. Results are provided with a report including information about ingredients and treatments which may be helpful for your hair, ingredients to avoid or minimize (if any). The notes you provide with your hair sample determine how much information is included in the report. Additional documents and links are provided when they may be useful.

How do I get the results? Results are sent by e-mail to the e-mail address you provide when you place an order.

Is there any follow-up after I receive my report?: Yes! If you have any questions, if I didn’t address something you wanted to address, if I mis-understood an issue you brought up, if something new comes up, if you’d like to discuss product choices further – write back after you receive your report. You’d be surprised what information can be brought out by asking a follow-up question. I want you to get the most out of this service – so I encourage you to ask follow-up questions. And if you find a really great product or  a great styling routine or video, I’d love to hear about it. I pass on product and technique recommendations from clients (with permission) so we can all learn from each other.

How do I collect hair samples? See this page for details.

Do you recommend specific products: No and yes. If I know a product has worked for a number of people with your hair type, I will mention it, though I cannot know whether you will like the product’s price, fragrance, texture, availability, or whether it will work with your hair and water and everything else in your life. If I know of a group of products that would fit a certain requirement you have (heat protection or UV protection, for example) I will list them or link you to a list.

But I cannot guess what specific products will work in your hair because I cannot see or touch your hair as a whole, and I don’t know exactly what you want from a product or what you like – or how you want your hair to feel. If you are looking for a consultation exclusively for product-recommendations, this hair analysis may not be right for you.

What do you do with hair samples when you are done with them?: I keep them for a while in case I missed something in your analysis. When the stack gets too large, I throw them away.

What if I need some problem-solving, have an ingredient question, a water-quality question (regarding hair), or some other issue I need help with right now? You can purchase some time for extra help and problem-solving. This service is for in-depth questions that are going to require some research and thought on my part. This is NOT a hair analysis. I will know nothing about your hair other than what you tell me. This page is password-protected because I do not want to create confusion between this and purchase of an analysis. Purchasing this DOES NOT put you in the hair analysis schedule. This is the password to access that page:  Hw942#3

Please read through the page before making a purchase.