Announcements and FAQ

Updated: September 3, 2019

Read on for more about how to order. If you were in the Waitlist for September, 2019, an e-mail was sent to you on September 3. If you do not see it, please check your junk or spam folder

New Hair Analysis orders will not be taken any longer. See this page for the “why.” The 2018-2019 waiting list will be completed as scheduled. When that has been completed, the shop will be closed.

Until then, I will be working on analysis orders which are already on the waiting list. I am not adding people to the waiting list at this time.

I cannot refer you to another service, I do not know the service providers, and I am not familiar with their services.

This page is where you’ll find information about ordering hair analyses, and where you’ll find updates about the shop and waiting time. This page is updated regularly.

How do I order a hair analysis?

I will no longer be taking orders for hair analyses, those already on the 2018-2019 waiting list will be contacted in the order of the existing waiting list.

What is the price? What is included?

Hair analysis: $45. Mini Analysis: $34. Measurement-Only Analysis: $18

PayPal is the payment method used, though you do not need a PayPal account to order.

The analyses measure: Individual hair width, porosity, elasticity. Mini analysis does not include photos. Measurement-Only analysis does not include individual recommendations. Results are provided with a report including information about ingredients and treatments which may be helpful for your hair, ingredients to avoid or minimize (if any). The notes you provide with your hair sample determine how much information is included in the report. Additional documents and links are provided when they may be useful.

How do I get the results? Results are sent by e-mail to the e-mail address you provide when you place an order.

Is there any follow-up after I receive my report?: Yes! If you have any questions, if I didn’t address something you wanted to address, if I mis-understood an issue you brought up, if something new comes up, if you’d like to discuss product choices further – write back after you receive your report. I do limit the number of exchanges. You’d be surprised what information can be brought out by asking a follow-up question. I want you to get the most out of this service – so I encourage you to ask follow-up questions. And if you find a really great product or  a great styling routine or video, I’d love to hear about it. I pass on product and technique recommendations from clients (with permission) so we can all learn from each other.

How do I collect hair samples? See this page for details.

Do you recommend specific products: No and yes. If I know a product has worked for a number of people with your hair type, I will mention it, though I cannot know whether you will like the product’s price, fragrance, texture, availability, or whether it will work with your hair and water and everything else in your life. If I know of a group of products that would fit a certain requirement you have (heat protection or UV protection, for example) I will list them or link you to a list.

But I cannot guess what specific products will work in your hair because I cannot see or touch your hair as a whole, and I don’t know exactly what you want from a product or what you like – or how you want your hair to feel. If you are looking for a consultation exclusively for product-recommendations, this hair analysis may not be right for you.

What do you do with hair samples when you are done with them?: I keep them for a while in case I missed something in your analysis. When the stack gets too large, I throw them away.